Contact Us
With our hair care products, you can look after your hair while respecting its nature.
- [email protected]
- Canada & USA
- +1-833-OTENTIK (+1-833-683-6845)
- International
- +1-438-801-0064
Frequently Asked Questions (FAQ)
Certainly, Ôtentik products can help you. It is important to note that the length of the treatment depends on the type of dandruff. Our Ôtentik nourishing mask is enriched with natural ingredients that aid in combating dandruff. Typically, within four to six weeks of consistent usage, a noticeable reduction or even complete disappearance of dandruff can be observed.
In order to restore damaged hair, the Co-Wash cleanser is ideal because it contains far fewer aggressive agents than a normal shampoo. Thus, the Co-Wash Ôtentik can be applied along the hair for a natural definition of your curls without drying them, while keeping them soft and moisturized.
Implementing the 4-step hair routine and using our product line will help you achieve healthy and hydrated hair. However, since the causes of dryness and breakage vary from one person to another, it is important to diagnose them in order to adapt the routine effectively. Do not hesitate to contact one of our consultants for a personalized follow-up specific to your hair.
The speed with which results are observed, depends mainly on the condition of the hair at the beginning of the treatment and the discipline of the hair routine. The reviews received from our users mention noticeable changes after the first month of use.
Absolutely! our REVIVAL serum was specifically formulated to aid in the treatment of alopecia experienced by black and mixed race women. Nonetheless, depending on the extent of the damage resulting from your alopecia, Ôtentik suggests obtaining a natural health assessment prior to utilizing the Serum.
Ôtentik can provide a referral to a diagnostic clinic that specializes in addressing such concerns. In the event that the diagnosis reveals any underlying health or hormonal issues contributing to the alopecia, Ôtentik advises addressing these identified problems prior to commencing the use of the REVIVAL Serum. Feel free to reach out to a consultant who can assist you throughout this process.
Our hair is an integral part of our hygiene and beauty. So, like a plant, it needs regular attention to restore its beauty. In general, Ôtentik's 4-step process requires an average of 1.5 to 2 hours of time. Fortunately, as the hair regains its health and vigor, the hair routine takes less time.
Our Ôtentik products are specifically designed for dreadlocks, tailoring to their unique needs. Nevertheless, the haircare routine associated with these products entails fewer steps. For further information, please reach out to one of our consultants.
Considering a weekly routine, we recommend spraying your hair with water after about 3 days and applying our moisturizing cream and strengthening oil. Don't forget to always protect your hair with the Ôtentik satin cap at bedtime .
The duration required to experience the benefits of our hair masks varies depending on the hair's condition. When the mask is applied without the use of a heat cap, it takes a longer period of time (approximately 1.5 to 2.5 hours) to deeply be absorbed by the hair fibers.
We recommend our 4-step hair routine for optimal results and in particular the use of the nourishing mask. It was designed to help cleanse the scalp.
Our products are composed of natural ingredients and are suitable for individuals under the age of 18. However, it is not mandatory for them to utilize all the products in the 4-step hair routine; it depends on the specific condition of their hair. For personalized guidance, feel free to reach out to one of our consultants for tailored assistance.
The monthly hair growth rate for individuals of black and mixed-race backgrounds is approximately 0.8 cm. By diligently adhering to the 4-step routine using Ôtentik products on a weekly basis, hair breakage is minimized, and natural hair growth is preserved. However, for adults, effectively preventing hair breakage involves both external care methods and the utilization of nutritional supplements that enhance hair strength internally.
At the moment, our products are specifically tailored for the needs of black and mixed race hair.
The typical duration of the products lineup jointly with the 4-step routine can vary between 6 and 8 weeks, taking into account the individual characteristics of each hair type such as density, length, and overall health. Furthermore, we provide detailed guidance on the optimal usage of our products as part of the process.
Yes, by contacting one of our consultants or by becoming a representative yourself.
To achieve optimal results, we suggest initiating the use of all the products within the Ôtentik 4-step process for a minimum duration of 8 weeks. It is the combination of the appropriate products and the correct procedural approach that will yield the best outcome.
Certainly, our products effectively contribute to restoring hair volume when utilized in conjunction with our comprehensive 4-step hair routine. The nourishing ingredients present in our Ôtentik products, coupled with the recommended nutritional supplements (for adults), provide essential nutrients to the hair shaft and aid in restoring its strength.
Although Ôtentik products were designed specifically for curly/kinky hair, you can also use them on colored and/or relaxed hair during your transition to natural hair.
If you do not have alopecia or any specific hair growth issues that necessitate the use of REVIVAL Serum, you can simply rely on Ôtentik's basic line of products to maintain the health and beauty of your hair. Nevertheless, if you desire to stimulate accelerated hair growth, REVIVAL Serum possesses specific properties designed to assist in achieving that effect.
We advise minimizing the use of wigs and extensions to rare occasions. Your hair can be likened to a plant, as constant suffocation from artificial devices can lead to weakening, loss of vitality, and breakage. We have observed more significant outcomes in individuals who have restricted the use of wigs and extensions on their hair.
